Terms and Conditions
“Advent Calendar Raffle”

1. General 

The following terms and conditions (“Terms”) govern the rules for participating in the “Advent Calendar Raffle” (“Promotion”) of Bitpanda GmbH, with registered office in A-1020 Vienna, Stella-Klein-Löw-Weg 17 (“Bitpanda”) and the resulting legal relationship between Bitpanda and Bitpanda Clients participating in the Promotion (“Participant” as defined in Section 3 or “you”).

By participating in the Promotion, you agree to these Terms and the applicable Bitpanda Group TCs, Bitpanda GmbH & BAM T&Cs, Bitpanda Metals T&Cs and BEST 2.0 T&Cs which form an integral part of these Terms. Please note that the English version is the authoritative version. By participating in the Promotion, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification. 

Investing in digital assets carries risks. In extreme cases, the invested amount may be lost completely. Conduct your own research before concluding a transaction. Section 24 of the Bitpanda Group Terms apply. This Promotion does not constitute financial advice or an invitation to conclude a transaction. You should keep yourself informed and understand the risks involved in buying and holding digital assets. 

2. Duration 

This Promotion will begin on November 27th, 2023, 00:00 (CET) and end on December 24th, 2023, 23:59 (CET) (“Promotion Period”).

3. Eligibility and Entry: 

The Promotion is divided into four independent and successive weekly raffles that present the following Eligibility and Entry criteria:

Advent Raffle 1 (Gold)

This Advent Raffle 1 will begin on November 27th, 2023, 00:00 (CET) and end on December 3rd, 2023, 23:59 (CET) (“Raffle 1 Period”).

Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who

(a) meet all the requirements described in these Terms, 

(b) are not resident in a country or territory where the Promotion is not available*, 

(c) buy gold worth at least €50** on the Bitpanda Broker (multiple buys count towards the total amount) during the Raffle 1 Period,

(d) accept these Terms.

When you buy gold on Bitpanda, you cannot physically retrieve your gold from the vault.

Advent Raffle 2 (BEST)

This Advent Raffle 2 will begin on December 4th, 2023, 00:00 (CET) and end on December 10th, 2023, 23:59 (CET) (“Raffle 2 Period”).

Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who

(a) meet all the requirements described in these Terms, 

(b) are not resident in a country or territory where the Promotion is not available*,

(c) buy crypto assets worth at least €100** on the Bitpanda Broker (multiple buys count towards the total amount) during the Raffle 2 Period,

(d) accept these Terms.

Advent Raffle 3 (Ethereum)

This Advent Raffle 3 will begin on December 11th, 2023, 00:00 (CET) and end on December 17th, 2023, 23:59 (CET) (“Raffle 3 Period”).

Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who

(a) meet all the requirements described in these Terms, 

(b) are not resident in a country or territory where the Promotion is not available*,

(c) stake any crypto assets, listed as available for staking, worth at least €200** on the Bitpanda Broker (multiple buys count towards the total amount) during the Raffle 3 Period,

(d) accept these Terms.

Advent Raffle 4 (Bitcoin)

This Advent Raffle 4 will begin on November 27th, 2023, 00:00 (CET) and end on December 24th, 2023, 23:59 (CET) (“Raffle 4 Period”).

Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who

(a) meet all the requirements described in these Terms, 

(b) are not resident in a country or territory where the Promotion is not available*,

(c) buy any crypto assets worth at least €500** on the Bitpanda Broker (multiple buys count towards the total amount) during the whole Raffle 4 Period (aligns with the Promotion Period),

(d) accept these Terms.

New Bitpanda users will be required to sign up and register, complete the identity verification process and deposit funds into a new Bitpanda account in order to participate. 

Natural or legal persons performing market-making services or any similar services as well as institutional customers are not eligible to enter the Promotion. 

Bitpanda Technology Solution users are not eligible to participate in the Promotion.

Employees and the immediate family members of such employees of Bitpanda or its affiliated companies, parent companies, subsidiaries, participating promotional partners, advertising agencies, and any company involved in the creation, production, or fulfilment of the Promotion are also not eligible.

*Please note that - due to regulatory requirements - Bitpanda Promotions are not available to users in certain restricted jurisdictions (Bitpanda Clients with residence in Turkey, in the Netherlands, in Belgium and in the UK). 

**The respective minimum Euro amounts correspond to the following minimum Swiss Francs amounts: 

€50 - CHF45

€100 - CHF 95

€200 - CHF190

€500 - CHF475***.

Unless otherwise specified, any volume generated by the Participant prior to each Raffle Period (as set out before) will not be taken into account. 

Any volume generated by the Participant prior to participating in this Promotion, by opening and closing Bitpanda Leverage positions (L-Token) or investing in Bitpanda CashPlus will not be taken into account.

4. Prizes, Winner Selection and Notification

After each raffle of the Promotion Period has ended, certain Participants will be selected according to the criteria set out below (“Winners”) and will be awarded a prize (“Prize”). The amount received per Prize is determined by the market value according to the asset/EUR trading pair on Bitpanda at the time of transfer to the Winners. 

There will be four sets of Prizes, therefore, four raffle draws. The Prizes for the draws are broken down as follows: 

Advent Raffle 1 (Gold)

A Participant who meets the eligibility and entry criteria for Raffle 1 (as described above)  is eligible to be entered into Raffle 1 (“Raffle 1 Entry”) and to win a Prize of 20 grams of gold.  Raffle 1 Entries will be drawn at random until 5 (five) unique Participants are selected. 5 Winners for Raffle 1 will be awarded, each of them with a Prize of 20 grams of gold.

Advent Raffle 2 (BEST)

A Participant who meets the eligibility and entry criteria for Raffle 2 (as described above)  is eligible to be entered into Raffle 2 (“Raffle 2 Entry”) and to win a Prize of 4,000 BEST tokens. Raffle 2 Entries will be drawn at random until 5 (five) unique Participants are selected. 5 Winners for Raffle 2 will be awarded, each of them with a Prize of  4,000 BEST tokens.

Advent Raffle 3 (Ethereum)

A Participant who meets the eligibility and entry criteria for Raffle 3 (as described above) eligible to be entered into Raffle 3 (“Raffle 3 Entry”) and to win a Prize of 2 Ethereum. Raffle 3 Entries will be drawn at random until 5 (five) unique Participants are selected. 5 Winners for Raffle 3 will be awarded, each of them with a Prize of 2 Ethereum.

Advent Raffle 4 (Bitcoin)

A Participant who meets the eligibility and entry criteria for Raffle 4 (as described above) is eligible to be entered into Raffle 4 (“Raffle 4 Entry”) and to win a Prize of 1 Bitcoin. Raffle 4 Entries will be drawn at random until 2 (two) unique Participants are selected. 2 Winners for Raffle 4 will be awarded, each of them with a Prize of  1 Bitcoin .

Raffle Entries are non-transferable and can be used solely in the Raffle corresponding to the Raffle Period in which they were acquired. 

No substitution or cash equivalent of the Prize, or any portion thereof, is permitted. The value of crypto assets is subject to change, and there can be a substantial risk that it could lose value (potentially all value) as a result of buying, selling, or holding the Prize. 

Only Bitpanda Clients who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 5 are eligible. 

Bitpanda will strive to transfer the Prizes to the respective Participants by the end of each Raffle Period. The transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes).

The Prizes will be credited directly to the Participants’ respective Bitpanda Broker wallet. 

Participants, who are declared Winners in accordance with this section will be notified accordingly via email to the email address they have stated in their Bitpanda Client Account. In the event a potential Winner cannot be contacted, fails to respond or refuses the Prize, the potential Winner will be disqualified without further notice and an alternate Winner may be selected. Bitpanda assumes no responsibility for undeliverable emails. All potential Winners are subject to verification by Bitpanda.

5. Disqualification

Bitpanda reserves the right to disqualify a Participant it suspects or finds (i) to have tampered with the entry process or the operation of the Promotion, (ii) to be acting in collusion with other Participants aimed at manipulating or disrupting the Promotion, (iii) to be acting in violation of these Terms, (iv) or in breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (v) to have provided inaccurate information.

Disqualified Participants will not be entitled to become a Winner or win any other Prize under this Promotion.

Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual. 

Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a participant if the email address of the Bitpanda Client is not valid.

6. Limitation of Liability

To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Promotion. 

Bitpanda reserves the right to suspend, cancel, postpone or modify the Promotion if it cannot be executed as planned for any reason. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.

7. Privacy and Taxes

All data processing at Bitpanda is carried out in accordance with Article 6 Paragraph 1 Letter b of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the Promotion.

For more information about personal data, how, why and for how long it is processed and what rights participants have under the GDPR, we refer to this link: https://www.bitpanda.com/en/legal/bitpanda-privacy-policy

Participants are solely responsible for any/all applicable taxes related to the Prize. Potential Winner should consult a tax advisor to determine tax implications in accepting any Prize. 

8. Contact

For further questions regarding this, please contact support.

***Updated Terms apply as of 4th December 2023 requesting Bitpanda Clients to buy any supported crypto assets (except L-Token) worth of EUR 500 or more.