Terms and conditions
“BEST Anniversary Campaign”

1. General 

The present conditions (“Terms”) contain the provisions for participation in the “BEST Anniversary Campaign” (“Promotion”) of Bitpanda GmbH, with registered office in A-1020 Vienna, Stella-Klein-Löw-Weg 17 (“Bitpanda”) and the resulting legal relationship between Bitpanda and the Participant (as defined in Section 3 or “you”).

By participating in the Promotion, you agree to these Terms and the applicable Bitpanda Group TC, Bitpanda GmbH & BAM Terms and Conditions and BEST Terms and conditions which form an integral part of these Terms. Please note that the English version is the authoritative version. By participating in the Promotion, you represent and warrant you meet the eligibility requirements below and acknowledge that failure to meet all eligibility requirements will result in your disqualification. 

Investing in crypto carries risks. Conduct your own research before concluding a transaction. This Promotion does not constitute financial advice or an invitation to conclude a transaction. 

2. Duration 

This Promotion will begin on August 7th, 2023, 00:00 (CET) and end on August 21st, 2023, 23:59 (CET) (“ Promotion Period ”).

3. Eligibility and Entry: 

Entry is open to fully verified and registered Bitpanda Clients (“Participant”) who

(a) meet all the requirements described in these Terms, 

(b) are not resident in a country or territory where the Promotion is not available*,

(c) purchase at least BEST worth at least €50 on Bitpanda Broker (multiple buys count towards the total amount) during the Promotion Period

(d) accept these Terms

New Bitpanda users will be required to sign up and register, complete the identity verification process and deposit into a new Bitpanda account in order to participate. 

Natural or legal persons performing market making services or any similar services are not eligible to enter the Promotion. 

Bitpanda Technology Solution users are not eligible to participate in the Promotion. 

*Participants with residence in the Netherlands are not allowed to participate in the Promotion.

For the avoidance of doubt, it is hereby expressly emphasised that natural or legal persons who provide market making services or similar services as well as all institutional customers (B2B traders) and market makers are excluded from this Promotion. Any volume generated by the Participant prior to participating in this Promotion will not be taken into account. 

4. Prizes, Winner Selection and Notification

After the Promotion Period has ended, certain Participants will be selected according to the criteria set out below (“Winners”) and will be awarded a prize which will be distributed in Bitpanda Ecosystem Token (“BEST”) (“Prize”). The amount of BEST received per Prize is determined by the market value according to the BEST/EUR trading pair on Bitpanda at the time of transfer to the Winners. 

In total, the following Prizes will be given out at the end of the Promotion Period: 

Tier 1: A Bitpanda Client (as defined in the Bitpanda Group terms and conditions) who buys at least €50 worth of BEST within the Promotion Period on Bitpanda Broker is eligible to win a Prize of €500 worth of BEST. Out of all Participants, 5 (five) will be selected randomly to win this Prize. 

Tier 2: A Bitpanda Client (as defined in the Bitpanda Group terms and conditions) who upgrades at least 2 BEST VIP levels by purchasing BEST during the Promotion Period on Bitpanda Broker is eligible to win a Prize of €500 worth of BEST. Out of all Participants, 5 (five) will be selected randomly to win this Prize. 

Tier 3 (Trading Competition): Further, the Participant with the highest aggregated total amount of BEST purchased (multiple buys also count towards the total amount) within the Promotion Period on Bitpanda Broker will receive €3,000 worth of BEST. The 2nd top BEST buyer will receive €2,000 worth of BEST and 3rd place will receive €1,000 worth of BEST.

In case several Participants have aggregated the exact same amount of BEST during the Competition, the Prizes will be split and distributed pro rata.

No substitution or cash equivalent of the Prize, or any portion thereof, is permitted. The value of crypto assets is subject to change, and there can be a substantial risk that it could lose value (potentially all value) as a result of buying, selling, or holding the Prize. 

Only Bitpanda Clients who (i) meet all the requirements described in section 3 and (ii) were not, for whatever reason, disqualified by Bitpanda in accordance with section 5 are eligible. 

Bitpanda will strive to transfer the Prizes to the respective Participants by the 15th September, 2023. The transfer may be delayed and Bitpanda shall not be liable for any losses arising out of or in connection with a late transfer (e.g. losses due to price changes).

The Prizes will be credited directly to the Participants’ respective Bitpanda Broker wallet. 

Participants, who are declared Winners in accordance with this section will be notified accordingly via email to the email address they have stated in their Bitpanda Client Account. In the event a potential Winner cannot be contacted, fails to respond or refuses the Prize, the potential Winner will be disqualified without further notice and an alternate Winner may be selected. Bitpanda assumes no responsibility for undeliverable emails. All potential Winners are subject to verification by Bitpanda.

5. Disqualification

Bitpanda reserves the right to disqualify a Participant it suspects or finds (i) to have tampered with the entry process or the operation of the Promotion, (ii) to be acting in collusion with other Participants aimed at manipulating or disrupting the Promotion, (iii) to be acting in violation of these Terms, (iv) or in breach of any other applicable terms and conditions of Bitpanda, its subsidiaries, or (v) to have provided inaccurate information.

Disqualified Participants will not be entitled to become a Winner or win any other Prize under this Promotion.

Any attempt by a Participant to deliberately undermine the legitimate operation of this Promotion is a violation of laws, and should such an attempt be made, Bitpanda reserves the right to seek damages from any such Bitpanda Client or individual. 

Bitpanda is not responsible for the accuracy of the data you provide and may disqualify a participant if the email address of the Bitpanda Client is not valid.

6. Limitation of Liability

To the extent permitted by law, in no event shall Bitpanda be liable for any direct or indirect loss arising out of or in connection with the Promotion. 

Bitpanda reserves the right to suspend, cancel, postpone or modify the Promotion if it cannot be executed as planned for any reason. You do not have any legal claim against Bitpanda arising out of or in connection with this Promotion.

7. Privacy and Taxes

All data processing at Bitpanda is carried out in accordance with Article 6 Paragraph 1 Letter b of the General Data Protection Regulation 2016/679 (“GDPR”) for the purpose of establishing the legal relationship with the participant and for the subsequent implementation and processing of the Promotion.

For more information about personal data, how, why and for how long it is processed and what rights participants have under the GDPR, we refer to this link: https://www.bitpanda.com/de/legal#privacy

Participants are solely responsible for any/all applicable taxes related to the Prize. Potential Winner should consult a tax advisor to determine tax implications in accepting any Prize. 

8. Contact

For further questions, please contact our customer support team.